DeVivo Companies has an opening for a full-time Service Writer at our location in Saugus, MA.
For over a century, DeVivo Companies has been the Northeast’s trusted leader in comprehensive transportation, fleet, and equipment solutions. With twelve locations, premier OEM partnerships, and a factory-trained team, we provide complete lifecycle support—from fleet maintenance and specialized commercial bus sales to full-scale parts operations. Our 100+ year legacy is built on a single mission: driving long-term success for the businesses and communities we serve.
Learn more about us at www.devivocompanies.com.
Why You Will Love Working Here
- Top Compensation: $20.00/hr - $35.00/hr
- Financial & Peace of Mind: Medical, dental, and life insurance, flexible spending account, and a 401(k) plan with company match.
- Growth & Training: Paid factory training, certification reimbursements, and a strict policy of promoting from within.
- Work Environment: Modern, clean, bright, and well-heated shop with flexible scheduling and generous PTO.
- Perks: Uniform & boot program, plus employee referral bonuses.
Primary Responsibilities:
- Greet customers at service counter
- Answer customer calls and coordinate getting their work into the shop
- Keep customers informed on work progress and estimated completion date
- Generate repair orders
- Write job estimates
- Work with service manager to schedule jobs for technicians
- Generate billing statement for customers
- Maintain a clean and safe work environment
Position Requirements:
- 2 years’ experience in a service adviser/service writer role in a mechanical shop
- Estimate writing experience
- Ability to clearly communicate verbally and in writing with customers, employees and management
- Good computer, Microsoft Outlook and internet skills
- Experience with Procede is a plus
- Strong work ethic and a commitment to work extra hours as needed
- Valid driver’s license